Privacy Policy

Information we collect

When you register or place an order, we collect personal information such as your name, email address, delivery address, phone number and payment details. We may also record your buying behaviour, preferences and other information you choose to provide, to improve our services and for research purposes. With your consent, our mobile experience may access device information such as SMS, contacts and location to enable specific features.

How we use your information

We use your information to:

• provide our services, process and fulfil your orders, and arrange delivery;
• communicate order updates, respond to enquiries and resolve disputes;
• personalise your experience and show relevant products and offers;
• detect and prevent fraud, and comply with legal obligations.

Sharing your information

To fulfil your orders, we share necessary information with sellers, logistics partners, payment processors, and our business partners and affiliates. We do not disclose your personal information to third parties for their own marketing and advertising purposes without your explicit consent. We may disclose information where required by law or to protect our rights and the safety of our users.

Cookies & analytics

We use cookies and similar technologies, including Google Analytics, to operate the platform, remember your preferences and understand how our services are used. You can manage cookies through your browser settings and opt out of Google Analytics tracking.

Data security

We maintain reasonable physical, electronic and procedural safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and you acknowledge the inherent risks of providing information online.

Your rights & choices

You may access, correct, update or delete your personal information through your account settings, or by contacting us. You can also manage your communication preferences and opt out of promotional messages at any time. Certain information may be retained where required to comply with legal obligations or resolve disputes.

Contact us

For any privacy questions or requests, please contact: